Google serves as one of the most reliable sources to help users to safeguard themselves and their loved ones. People search on Google whenever they need information regarding their safety.
According to Google, they keep trying to help users through a range of actions like informing them about resources when a catastrophe hits and supplying them with time-sensitive medical data.
Also, it has been working to introduce new features and enhancements to assist users instantly in discovering what they want.
Artificial Intelligence has advanced a lot in recent times and it can help here. For example, AI can be used to forecast floods to aid users in saving themselves and their families.
Let’s have a look at how Google is utilizing AI to provide crucial information and block possibly upsetting or detrimental knowledge. So, users can feel safe on and off the internet.
Showing Reliable and Doable Content in Times of Need
Oftentimes, Google proves to be our best friend in times of crisis. In times when social connections are weaker than ever, many people turn to search engines in tragic moments.
When a user types sexual abuse, drug usage, suicide, and domestic violence in Google’s search bar, the results that pop up include contact details for national hotlines and possibly most helpful and relevant websites.
But, this only happens when the user uses the most understandable search query. This creates a problem because a lot of people don’t know how to best search on Google. When a user in a personal emergency doesn’t ask the most suitable query, Google fails to recognize that they need urgent help.
An SEO agency in Dubai can help them in this regard as they have an idea of what users typically type when they seek certain content.
Google wants to help them but it finds it difficult to always accurately identify the needs of the user. And therefore, it can’t program its system to present the most relevant results.
Here, using artificial intelligence to comprehend language becomes crucial. Luckily, Google is going to employ its new AI model called MUM. It can automatically identify a highly precise longer array of personal emergency searches.
MUM would aid Google in better recognizing the search intent of users to identify when a user is in need. Consequently, it would be able to present doable and reliable results at the correct time. MUM would be in action in the weeks to come.
Blocking Unintended Disturbing Information
Another challenge is to help people avoid explicit content when they aren’t seeking it. The irony is that website owners often use innocuous words to name pictorial content that shows or suggests sexual activity. It means that it can pop up even when you aren’t searching for it as it seems to Google as the most prevalent search result.
Staying safe while searching also includes saving yourself from getting unexpected shocking results. Google’s SafeSearch feature works incredibly well to solve this problem. Using this mode, you can opt to filter sexual content.
Google accounts of users under 18 have the SafeSearch turned on by default. Moreover, if a user has turned this feature off, the search engine would still eliminate unintended immodest content for searches that aren’t intended for them.
Google’s safety algorithms work daily to positively modify millions of search results worldwide across the image, video, and web modes. However, more improvements are still needed. And innovative AI-powered technologies like BERT can help here.
BERT can detect whether a searcher wants to see explicit content or not. Consequently, it considerably improves the search engine’s ability to block unwanted search results. Admittedly, this presents a tough challenge that the search engine has been trying to overcome for quite some time.
However, the good news is that in 2021 alone, BERT has managed to dramatically decrease unwanted shocking results by 30%. Plus, it has acted exceptionally well in blocking racy content for search queries related to sex, gender identity, and race. This would help us to decrease the disproportionate effect it has on females and particularly on brown and black women.
Furthermore, digital marketing company in Dubai should also focus on providing a privacy-safe experience while advertising.
Measuring the Degree of Safety Globally
Another incredible feature of the MUM model is that once it is trained to complete a function, it learns to perform the task in each and every language it understands. It can share information across the 75 languages it knows. This enables Google to measure safety precautions all over the globe much more effectively.
Google has been successfully using machine learning to diminish unuseful and even harmful spam sites in the SERPs. It will put MUM in action in the following months to make their spam protections even more powerful. And it will also use MUM to offer the same protections when users search in languages where the search engine doesn’t have sufficient training data.
On top of that, Google is planning to employ MUM to understand better if a search is a personal emergency search or not across the world. It would join hands with reliable local partners to display actionable content in various countries.
Google keeps seeking to improve search all the time. And it constantly and rigorously keeps evaluating those improvements. And it aims to keep doing that in the future.
By using data from its search raters worldwide, it would try to ensure that the more helpful and relevant content pops up in front of the users all the time.