How to fix [pii_email_4963ef873adfeebdcd41] scam error

People who use Microsoft Outlook are well familiar with the [pii_email_4963ef873adfeebdcd41] scam error. This is one of the most frequent pii errors people make when writing emails in MS Outlook.

When the [pii_email_4963ef873adfeebdcd41] scam error occurs, you’ll lose the general Outlook functionality. You won’t be allowed to send or receive emails.

That’s the reason why it’s always crucial to fix the [pii_email_4963ef873adfeebdcd41] scam error as soon as possible. To make your job easier, we have compiled a quick guide on how to fix the [pii_email_4963ef873adfeebdcd41] scam error in MS Outlook. This guide will discuss the best solutions that users have used to fix this error.

Why Does MS Outlook [pii_email_4963ef873adfeebdcd41] scam Error

Like any other pii error in Microsoft Outlook, the [pii_email_4963ef873adfeebdcd41] scam error can get triggered due to different factors. Let’s take a look at a few of the most common reasons that might cause the [pii_email_4963ef873adfeebdcd41] scam error.

You have an old version of Microsoft Outlook on your PC

You haven’t cleared your browser cache and cookies for a while

The MS Outlook configuration is not working properly. This is usually caused by improper software installation

MS Outlook is used to manage multiple email addresses

Read Also: Fixing the PII [pii_email_cc387152427f9df4d599] Error Code

How to Fix the [pii_email_4963ef873adfeebdcd41] scam Error

So, now that you’re familiar with the factors that may cause the [pii_email_4963ef873adfeebdcd41] scam error, let’s check out the working solutions to fix it.

MS Outlook Update

Running an outdated version of Microsoft Outlook is the most common reason that causes the [pii_email_4963ef873adfeebdcd41] scam error. Before you dive into advanced solutions, ensure that your MS Outlook is up-to-date.

If you have not updated your software in a while, visit the Microsoft official website to download the latest version. Launch the installer and follow all the instructions to upgrade MS Outlook.

Clear browser cookies

You should note that the web version will not work for upgrading MS Outlook. With the web version, you’ll need to clear browser cookies to troubleshoot the [pii_email_4963ef873adfeebdcd41] scam error. Here’s what browser cookies are and what to do if you don’t understand.

Browser cookies are temporary files that the browser creates automatically to speed up processing and provide a better user experience. However, multiple cookies can cause unexpected bugs. It is important to delete cookies every now and again.

Here’s the detailed step-by-step process to clear browser cookies to fix the [pii_email_4963ef873adfeebdcd41] scam and e-mail for [pii_email_37f47c404649338129d6] error.

Step 1 –Start Google Chrome on your computer and click the “three dots” button at the top-right corner.

Step 2 –Click on “More Tools”, and then tap the “Clear Browsing Data” button.

Step 3 –On your screen, the “Clear Data” dialog box will open. Select the “Cookies, Other Site Data” or “Cached Images & Files” options.

Step 4 –To complete the process, click on “Clear Data” and delete all cookies from your web browsers.

Once the cookies are successfully cleared, go to Microsoft Outlook again and you’ll be able to send/receive emails without seeing the [pii_email_4963ef873adfeebdcd41] scam error.

Reinstall Microsoft Outlook

If you still see the [pii_email_4963ef873adfeebdcd41] scam errors, there’s a huge probability that the MS Outlook installation files aren’t configured properly. If this is the case, uninstall Outlook and then reinstall Outlook from scratch.

Go to Control Panel, then click “Uninstall a Program” To remove MS Outlook from your computer, click “Uninstall” in Control Panel. Once Outlook has been successfully uninstalled, you can go to Microsoft’s official website to install Outlook again.


These are three of the most effective ways to fix the [pii_email_4963ef873adfeebdcd41] scam error in Microsoft Outlook. The above-mentioned methods can be used to fix the error if you have been experiencing it on your computer. It’s not a serious error so you can fix it quickly.

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